Canada Ferry Booking Store is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information:Name, email address, phone number, and other details you provide when making an inquiry or booking request.
- Travel Information: Departure and arrival locations, travel dates, and passenger details.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies or similar technologies.
- Communication Information: Records of your communications with our customer support team.
2. How We Use Your Information
We use your information for the following purposes:
- To process and manage booking inquiries and related support services
- To provide customer support and respond to inquiries
- To improve our website, services, and user experience
- To send booking confirmations, updates, and important service notifications
- To detect and prevent fraud and unauthorized transactions
- To comply with legal obligations and enforce our terms and conditions
3. Sharing of Information
We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist with hosting, IT services, and customer support.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data during transmission
- Secure storage of payment information
- Regular security assessments and updates
- Access controls to limit internal access to data
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request a copy of the information we hold about you.
- Correction: You can update or correct inaccurate information.
- Deletion: You can request deletion of your personal information, subject to legal or regulatory requirements.
- Marketing Preferences: You can opt out of receiving promotional communications at any time.
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and login details
- Analyze website traffic and usage trends
- Improve website performance
You can manage cookie preferences directly through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the effective date and post the revised policy on our website.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Canada Ferry Booking Store
- By Phone: +1-888-714-6062
- By Email: privacy@canadaferrybooking.store
- By Address: Privacy Officer, Canada Ferry Booking Store, 123 Ferry Way, Vancouver, BC V6C 1S4